When you need a problem solved, call FirstCall.
Who We Serve
We proudly serve multi-family units, single-property landlords, and real estate professionals needing dependable maintenance solutions.
Why Firstcall?
Fast, 24/7 Response Times: Because emergencies don’t wait.
Skilled, Vetted Subcontractors: Every pro is licensed or insured, background-checked, and job-ready.
Transparent Pricing: No hidden fees. Clear, upfront flat-rate options.
Fully Managed Process: We handle scheduling, follow-up, and reporting so you don’t have to.
One Call. Every Service: Maintenance, turnovers, emergency response, done with one trusted
Our Story
FirstCall Property Solutions was founded by experienced professionals who saw a need for faster, more reliable maintenance and turnover services. With over 10 years in the property management and maintenance industry, we knew there had to be a better way. We built FirstCall to bring skilled tradespeople together under one powerful system, available 24/7.
Meet the Founders
Justin Lott – Co-Founder & Operations Lead
With over 10 years in residential property management and hands-on maintenance experience, Justin built FirstCall to solve the everyday frustrations property managers face. From emergency repairs to full turnovers, Justin knows what it takes to keep properties running smoothly, and he's passionate about delivering reliable, affordable solutions every time.
Darcy Ayers – Co-Founder & Administrative Director
Darcy brings unmatched expertise in office management, scheduling, and client relations. With a background in property management operations, she ensures that every service request is handled quickly, every subcontractor is vetted, and every client gets 5-star treatment from start to finish.
Why We Started FirstCall
After years of seeing property managers struggle with unreliable contractors, we decided to change the game. Our mission is simple: When you need a problem solved, call FirstCall and consider it done.
Contact FirstCall Property Solutions
Need help with a repair, turnover, or emergency? We're here to help. Contact us directly or submit your maintenance request below.
Business Phone: (248) 963-7990
Email: support@firstcallpropertysolutions.com
Service Area: Metro Detroit & Surrounding Areas